Responsible Gaming

Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Outcomes are determined by chance or by the rules of the relevant game, not by how long you play, how much you spend or how often you have won in the past. A previous win does not make another win more likely, and a losing run does not mean that a win is due.

Before you play, decide how much time and money you are comfortable spending. Treat that amount as an entertainment cost, similar to spending money on a meal, film or other leisure activity. Only gamble with money that is available after essential expenses, and never use money set aside for rent, bills, food, savings or other important commitments.

Billybets Casino encourages players to take regular breaks and to keep gambling separate from daily responsibilities. Avoid gambling when you are upset, tired, under the influence of alcohol or other substances, or trying to recover from a difficult event. Taking a break can help you make decisions based on your plans rather than your emotions.

• Set a spending and time limit before you start playing.
• Keep track of deposits, wagers, wins and losses rather than relying on memory.
• Do not chase losses by increasing your bets or playing for longer.
• Do not borrow money or sell possessions to fund gambling.
• Do not view gambling as a source of income or a solution to financial pressure.
• Stop playing when you reach the limit you set, whether you are winning or losing.

Set limits and take control

Personal limits can help you stay within the boundaries you choose. Depending on the account features available to you, you may be able to set limits for deposits, wagers, losses, session time or other gambling activity. A limit should be realistic, based on your own circumstances and set before you begin playing.

Useful limits to consider

• A deposit limit can restrict the amount added to your account over a chosen period.
• A wagering or loss limit can help control the amount used for gambling.
• A session or time reminder can prompt you to pause and review how long you have been playing.
• A cooling-off period can provide temporary time away from gambling.
• Self-exclusion can prevent access to gambling for a selected period or longer, where available.

Limits are most effective when they are set before gambling begins. If you increase a limit, cancel a break or remove a restriction, consider why you are doing so and whether the change is consistent with your original plan. A request to reduce gambling should be treated seriously. If you are unsure about the options available on your account, review the responsible gaming tools or contact the appropriate support channel through the website.

Self-exclusion is a stronger step for anyone who wants to stop gambling. During a self-exclusion period, do not try to open another account, use another person’s account or find ways around the restriction. If you choose self-exclusion, tell someone you trust and consider removing gambling apps, blocking access to gambling websites and seeking professional support.

Recognise warning signs

Problem gambling can develop gradually, and it does not always involve large amounts of money. The important question is whether gambling is affecting your wellbeing, relationships, work, study or financial situation. You do not need to wait for a crisis before asking for help.

You may need to take a break or seek support if you:

• Think about gambling frequently or feel restless when you cannot gamble.
• Spend more time or money gambling than you intended.
• Try to cut back but find that you cannot keep to your plan.
• Chase losses or gamble to escape stress, sadness, boredom or anxiety.
• Hide gambling activity, deposits, losses or debts from family or friends.
• Borrow money, miss payments or use credit to continue gambling.
• Feel guilty, anxious, irritable or low after gambling.
• Neglect work, study, health, family, friends or other responsibilities.
• Return to gambling soon after deciding to stop.
• Believe that a win is needed to solve financial or personal problems.

If any of these signs feel familiar, stop and review your gambling before continuing. You can use a break or self-exclusion option, speak openly with someone you trust and contact a qualified gambling support service in Australia. Support is confidential in many settings, and asking for help is a practical step rather than a failure.

Support for you and others

You can seek help whether you gamble online or in person, whether your losses are small or large, and whether the concern is about you or someone close to you. Australian gambling support services can provide information, counselling and practical guidance about managing gambling, financial stress and relationships. A general health professional or mental health service may also be able to help.

If you are worried about another person, choose a calm time to talk. Focus on what you have observed and how it affects you, rather than making accusations. Encourage them to set limits and seek professional support, while remembering that you cannot control another adult’s choices. Protect your own finances and wellbeing, and seek advice if gambling is affecting your household.

1. Pause gambling and avoid making further deposits while you consider your options.
2. Write down your recent gambling activity, spending and any unpaid commitments.
3. Tell a trusted person what is happening so you do not have to manage it alone.
4. Use available account limits, cooling-off tools or self-exclusion options.
5. Contact an Australian gambling support organisation or qualified counsellor.
6. Seek financial counselling if gambling has caused debt, missed payments or money concerns.

If gambling is connected with thoughts of self-harm, immediate danger or a serious mental health crisis, stop gambling and seek urgent assistance through appropriate emergency or crisis services in your area. Your safety comes first.

Protecting young people and account security

Gambling services are intended for adults who meet the applicable age and eligibility requirements. Do not allow children or other unauthorised people to use your account. Keep your login details private, use a secure password and log out on shared devices. You are responsible for taking reasonable steps to protect access to your account.

Parents and carers can reduce the risk of underage access by using device-level parental controls, keeping payment details secure, monitoring shared devices and explaining that gambling is not a reliable way to make money. Young people should not be encouraged to watch, imitate or participate in gambling activity.

Responsible gaming tools are designed to support informed choices, but they cannot replace personal judgement or professional assistance. If a tool does not provide the level of control you need, stop gambling and seek help. Billybets Casino encourages players to use the available protections early, before gambling becomes difficult to manage.