Betting Rules

1. General betting principles

By placing a bet through Billybets Casino, you confirm that you have read and understood these Betting Rules, the applicable terms and conditions, and any rules shown for the particular product or market. These documents should be read together. If a specific event, game or market has its own rules, those rules may provide additional information about how the bet is accepted, settled or cancelled.

You must be legally permitted to use betting services in the place where you are located. You are responsible for providing accurate account information and for keeping your account credentials secure. An account should only be used by the registered account holder. Bets placed using your account may be treated as having been placed by you unless there is evidence of unauthorised access or another issue that requires investigation.

Betting involves risk, and there is no guarantee of winning. You should only bet with money you can afford to lose. The availability of a game, event, market, payment method or feature may depend on your location, account status, applicable law, technical conditions and other eligibility requirements.

Information shown before betting

• Review the event, selection, market, odds, stake and potential return before confirming a bet.
• Check whether any special conditions, restrictions or settlement rules are displayed for the selected market.
• Make sure the bet slip reflects your intended selections and stake before submitting it.
• Do not rely on an incomplete, delayed or interrupted screen as proof that a bet has been accepted.
• Keep your account details secure and contact the available support channel through the website if you identify unusual activity.

2. Placing and accepting bets

A bet is generally submitted when you select the relevant market, enter or confirm your stake, and follow the instructions to place the bet. A bet is not accepted merely because a selection has been added to a bet slip. Acceptance occurs only when the betting system records the bet and provides an on-screen confirmation or other account record.

You should check your account history or bet record after placing a bet. If there is no confirmation, the bet may not have been accepted. A displayed price or potential return can change before acceptance, particularly where markets are active or information is changing quickly. Where the system identifies a change, you may be asked to accept the updated details before the bet is submitted.

Your responsibility when confirming a bet

1. Confirm that the correct account is being used.
2. Confirm the event, game, market and selection.
3. Confirm the stake and any applicable combination of selections.
4. Check the displayed odds or other pricing information.
5. Check the potential return and any conditions attached to the bet.
6. Submit the bet only when all details are correct.

Once a bet has been accepted, it may not be changed or withdrawn unless the relevant rules or the website expressly allow this. Requests to cancel or amend a bet are not automatically approved. A technical delay, accidental selection or failure to check the bet slip will not necessarily result in a cancellation.

Billybets Casino may refuse, restrict, suspend or cancel a bet where permitted by applicable rules, including where there is a technical issue, an obvious error, suspected misuse, a breach of the terms, an integrity concern or a requirement to comply with legal or operational obligations. Any review will be handled in accordance with the applicable terms and available information.

3. Settlement, cancellations and errors

Bets are settled using the official result or outcome applicable to the relevant game, event or market. The settlement method may differ between products. For example, a market may be settled using an official result, a published score, an in-game outcome, a game rule or another recognised source identified in the relevant product rules.

If an event is postponed, abandoned, interrupted, rescheduled or materially changed, the result may be treated according to the specific rules for that market. Some selections may remain valid while others may be cancelled or settled in another way. If no specific rule is shown, the applicable general terms and the circumstances of the event will be considered.

Possible reasons for a bet being cancelled or adjusted

• The event or game did not take place as described.
• The relevant result cannot be verified using an appropriate official or reliable source.
• A market was offered with an obvious pricing, description or technical error.
• The bet was affected by a system fault, interruption or communication failure.
• The bet was placed after a relevant event or outcome had already occurred.
• The bet involved prohibited conduct, collusion, manipulation or a breach of the terms.
• A legal, regulatory, integrity or operational requirement requires further action.

An obvious error may include an incorrect price, an incorrect market description, a duplicated market, an incorrect participant or an error in the way a bet was displayed or processed. Where an obvious error is identified, the affected bet may be cancelled or corrected in line with the applicable rules. If an error affects a combination bet, the affected part of the bet may be treated separately where the rules allow.

Settlement information may be updated if an official result is corrected, a result is overturned, or reliable information shows that the original settlement was incorrect. Where a correction is required, the account record may be adjusted to reflect the correct outcome. You should retain your bet confirmation and review your account history if the result appears inconsistent with the market rules.

If a technical problem appears to have affected a bet, do not repeatedly submit the same bet without checking the bet record. Multiple submissions may create multiple accepted bets. The account history and system records may be used to determine whether a bet was received, accepted, rejected or duplicated.

4. Fair play, account reviews and responsible betting

Betting services must be used fairly and for their intended purpose. You must not attempt to interfere with the website, exploit a vulnerability, use automated methods without permission, manipulate an event or game, or coordinate with others to obtain an unfair advantage. You must also not use another person's account or provide access to your account.

Billybets Casino may review betting activity, account information, payment activity and technical records where necessary to protect players, maintain the integrity of its services, investigate unusual activity, resolve a dispute or meet applicable obligations. An account or transaction may be delayed, restricted or subject to additional checks while a review is taking place.

Play within your limits

• Set a personal budget before you begin and do not exceed it.
• Treat betting as entertainment rather than a way to make money or recover losses.
• Avoid betting when you are upset, under pressure, affected by alcohol or drugs, or trying to win back money.
• Take regular breaks and keep track of the time and money you spend.
• Do not borrow money, sell possessions or use essential household funds to bet.
• Ask for help if betting is affecting your finances, relationships, work, study or wellbeing.
• Use the responsible gambling tools and account controls made available on the website.

If you believe you have a problem with gambling, stop betting and seek support from an appropriate Australian gambling support service or health professional. You may also use any available account restriction, break or self-exclusion option. These measures are designed to support safer play, but you remain responsible for using them and for following the instructions provided.

Questions and disputes

If you have a question about a bet, first check the bet confirmation, account history and rules for the relevant market. If you still believe a bet has been settled incorrectly, raise the matter through the support process available on the website and provide the bet reference, relevant date, market details and a clear explanation of the issue. Reviews are based on the available account, system and event records.

These Betting Rules may be updated from time to time to reflect changes to the services, products, applicable requirements or operating procedures. The version published on the website at the relevant time will generally apply, unless the applicable terms state otherwise. You should review the rules regularly and before placing a new bet.